AXA Registered Osteopath

Book an appointment for an Axa PPP & Axa International preferred osteopathy treatment and rehabilitation in London, at home or at our Axa PPP & Axa International recognised osteopathy clinics in Belgravia SW1, Moorgate EC2 and Clapham SW4 with our Axa PPP & Axa International registered osteopath in London

Our Axa PPP & Axa International provider team of osteopaths in London is recognised by Axa PPP & Axa International healthcare insurance

If you are a patient insured with Axa PPP and Axa International health insurances, you are able to book osteopathy appointments without paying for your treatments with our Axa PPP & Axa International registered osteopaths (unless you are carrying an excess to pay in your contract with Axa PPP or Axa International). We will invoice directly Axa PPP or Axa International for your treatments.

How to book an osteopathy appointment with our Axa PPP & Axa International recognised osteo in London, for patients covered by Axa PPP & Axa International healthcare insurance

Prior calling us to book an appointment with our Axa PPP & Axa International recognised osteopath at home or at our practices in London, please make sure to do the following:

Call your insurer provider Axa PPP & Axa International

Let them know you wish to book an osteopathy appointment with our Axa PPP & Axa International registered osteopath by providing them:

The name of our company: Excellence Physiotherapy

And our registration number:  ZZ03606 or ZZ03607 for our Belgravia, Moorgate and Clapham clinic as well as for home visits

To be able to book your appointment we need the following information:

  • Your Axa membership number
  • Your authorisation number and if it is a practice authorisation number or a home visit one
  • The number of sessions they authorised
  • The amount of your excess on your policy if you have one

Home visits: Axa PPP & Axa International health insurances usually give you a practice authorisation. If you wish for home visits, make sure to ask them if they allow you to receive sessions at your place with one of our Axa PPP & Axa International recognised osteopaths. Home visits are for London zones 1 and 2. For patients who don’t obtain a home visit authorisation number but still prefer having home visits or for patients who live further, travel fees will apply.

Number of sessions: Axa will tell you the number of sessions they authorised. Let us know the amount of sessions authorised as if you go over, the sessions will be at your charge. If you have used the full amount of sessions and your condition still needs treatments, you will need to call Axa PPP or Axa International so they can provide you a new authorisation number.

Excess: it is also necessary to know if you have an excess on your Axa PPP or Axa International contract as you will have to pay this amount to us directly after we invoice them for you. To avoid the hassle of this excess payment we have an automatic program which deduce only the excess you are using with us once Axa as confirmed us the excess must be taken. If you wish to use our secure program, let our secretary knows when you book your appointment and provide her your details.

For more information about booking an appointment: Contact Us


Our Axa PPP & Axa International recognised osteopaths can see you at home in London or at the practices in Belgravia SW1, Clapham SW4 and Moorgate EC2

If you wish to be seen at home, our osteopaths can see you and provide you osteo treatments at your place, in London. However, if you’d rather come to one of our Axa PPP & Axa International registered practices, we also can see you at the Light Centre Belgravia in Westminster SW1 near Victoria Station, at the Light Centre Moorgate in East London EC2 near Liverpool Street, and at Make Me Feel Clapham in South West London SW4 near Clapham Common.

To book an Axa PPP & Axa International osteopathy appointment in London, at home or at the clinic: 0207 125 0262


F.A.Q about Axa PPP & Axa International osteopathy provider and Axa registered osteopaths in London

Is being an Axa PPP & Axa International registered osteopath in an Axa preferred osteopathy clinic a sign of high quality treatment?

Yes, it is. Axa PPP & Axa International health insurance only accepts osteopathy clinics with osteopaths who are fully GOSC registered and who are highly qualified. Axa has to verify regularly that we keep our standards up to date before accepting to renew our provider registration.

Which osteopathy treatments are covered by your Axa provider?

With Axa, there is possibility to book an osteo appointment for any of our osteopathy treatments and rehabilitations.

Some example of Axa osteo services offered by Excellence Physiotherapy:

Axa MSK osteo treatments provider for: back pain, neck pain, sciatica, jaw pain

Axa General health osteopathy treatments provider for: migraine, recurrent chest infections, stress & fatigue

Axa Sports osteo treatments provider for: tendinitis, strain injuries, sports injuries

Axa Women’s Health osteopathy treatments provider for: back pain, rebalancing, general tension, pre & postnatal care

Axa Paediatric osteopathy treatments provider for: digestive issues, sleeping difficulties, colic, reflux, rebalancing, torticollis, general tension

How long is a Axa PPP & Axa International osteopathy treatment with your Axa registered osteopath?

Every osteopathy treatment and rehabilitation covered by Axa health insurance in London, at home or at the practices is 30 minutes long.

Is it possible to book an osteopathy session online if you have been referred to our Axa PPP & Axa International osteopathy clinic?

If you are insured with Axa PPP & Axa International, you won’t have the possibility to book your appointment online. All you have to do is to follow the instructions listed above and call us in order to book you Axa osteopathy appointment in London, whether it’s at home or at the clinic.

Can I book an osteopathy appointment if I am insured with Axa International?

Yes, our Axa registration covers Axa PPP and Axa International as well.

Can I book an Axa osteopathy treatment at home in London if I live outside zones 1 and 2?

If you have an Axa PPP or Axa International home visit authorisation number but live in zone 3 or further, it is still possible to be seen by our Axa registered osteopath. However, you will have to pay for travel fees.

How can I know if I have an excess to pay in my Axa PPP or Axa International policy when I am being treated by an Axa registered osteopath in one of your Axa preferred osteopathy clinics?

Make sure to ask the agent if you have an excess to pay when you call Axa the first time to get your authorisation number. They will be able to let you know if you have one or none, and if so, the amount of it.

How can I pay the Axa PPP & Axa International excess I have on my policy?

If you have an excess to pay on your Axa health insurance policy, you will have to pay it directly to our Axa preferred clinic as we will do the invoicing for you

3 ways to pay your excess to our Axa registered osteopathy practice are possible:

  • The easiest way is by our secure automatic payment program: When you call our office to book your initial Axa osteopathy appointment, you will have to provide us your card number, expiration date and name (no security code needed). The excess will be deduced automatically once we have invoiced Axa and they have confirmed the excess is due. Please note that we never take excess in advance or before Axa health insurance gives us the authorisation to do so.
  • By debit card over the phone: Call the office on 0207 125 0262 once you have received our Axa excess confirmation email (please note that we don’t accept credit cards or Amex)
  • By Bank Transfer: Once you have received our Axa excess confirmation email, there is also a possibility to do a bank transfer on the account provided in our email.

Axa PPP & Axa International registered osteopaths near me in London, UK

We have 3 Axa PPP & Axa International registered osteopathy clinics:

  • One in Central/West London: our Belgravia SW1 physiotherapy clinic in Westminster
  • One in South London: our Clapham South SW4 physiotherapy clinic near Battersea
  • One in East London: our Moorgate EC2 physiotherapy clinic near Liverpool Street Station

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