Online physiotherapy consultation London, UK

Online physio: Online Physiotherapy treatment, exercises and streaming live physiotherapist sessions for MSK, injuries, sports physio, women’s health, pregnancy & postnatal, paediatrics, Pilates and personal training covered by AXA, BUPA, CIGNA, WPA and all other health insurances

Online Physiotherapy Video Treatment
physio osteo

If you are an Axa or Bupa patient, you cannot book online. Please call our office with your authorisation number.

If you cannot find an appointment which suits you, call us or send us a message: we will do our best to find you a slot.

Online Physiotherapy: On the road to your recovery with our online telehealth streaming from your home with our specialised physiotherapists and osteopaths in London covered by Axa, Bupa, Cigna, WPA and other health insurances

During these complicated times, we value your safety more than anything. This is why our specialised physio and osteo can follow your recovery and keep treating you online through phone consultations and video sessions, so you can stay in the comfort of your own home. 

Our team of physiotherapists and osteopaths is offering initial video consultations (with 15min free)  and follow ups online, streaming live from their virtual therapy room.

Your appointment will start with a discussion about your pain and pathology, then our online physio will create a treatment plan. Once agreed, you can start your physio video exercises guided by our physio specialised in MSK, women’s health and paediatrics. You will also be able to book video sessions with our Pilates instructor (Mat Pilates, Postnatal Pilates, Prenatal Pilates) and personal trainer if you wish to go further in your recovery. For a more tender time, you can also book with our paediatric physio to learn baby massage and bond with your newborn. 


You would be surprised at how many exercises, stretching, reinforcement can be done online by copying your physio. You will also learn how to be more independent in your own recovery and to manage future pain through exercises and stretching.


For older people, it is also a great advantage to keep contact with a therapist for stimulation, reassurance and on a psychological level.

Our physiotherapy and osteopathy treatments are covered by most health insurances and are Bupa registered & recognised (BUPA Global and BUPA UK), Axa registered & recognised (AXA International, AXA ppp), Cigna registered & recognised and WPA registered & recognised

To book your online physiotherapy video assessment, Pilates class, baby massage course, baby developmental gymnastic and Personal Training session with our physio, osteo and instructors in London: 0207 125 0262 / 07824 553 765

What do I need to prepare before my Online physio video consultation?

  • Once your online booking is done and your session has been scheduled, you will receive your email confirmation with a link to download our virtual consult app called Zoom (Free app) :
  • Download the app Zoom on your device of choice: mobile, tablet or computer.
  • No need for you to sign up an account.
  • Prior to your session, you will receive by email or WhatsApp a link from your physio to click on, that will direct you straight to the app and take you to invite you to join your physiotherapist virtual therapy room where you can start your virtual session with real results on your health session.
  • If you haven’t downloaded Zoom before the start of your virtual consultation, the link sent by your physio will direct you to the store in order for you to download and install it.

How to book an online physio video session?

You can book online your virtual physio consultation by clicking on the Online booking link on top of the page

  • Simply choose the type of video treatment you wish to book by clicking on ‘select’.
  • Choose your practitioner.
  • Select your date and time.
  • Fill in your details and add any additional information about your symptoms or condition in the comment section.
  • Confirm your online booking.
  • Once confirmed, you will receive an automatic confirmation by email with your physio online video booking appointment and instruction on how to prepare for it.

If you are a Bupa or Axa patient, you cannot book online. Call our reception with your authorisation number. We are covered by both Axa and Bupa for online physio video treatment. Patients with Axa or Bupa who wish to book an online physio consultation don’t have to pay. We will invoice your health insurance Axa or Bupa directly with your authorisation number and membership number. 

If for any reason, you cannot find a suitable slot or need any further information on our virtual physio services, contact our office by phone on 0207 125 0262, text on 07824 553 765 or email at

Home visits and emergency treatments with our team of physiotherapists and osteopaths in London,rehabilitation at home for MSK, injuries, sports, women’s health and paediatrics at your home in London

For patients who cannot do otherwise, we still offer home visits for emergency treatments with our physiotherapists and osteopaths at your home in London. We are operating strict hygiene measures to be able to come to see you for urgent physio appointments, from Monday to Friday and on weekends.

Physiotherapy rehabilitation after Covid 19 (Coronavirus)

If you have been affected by Covid 19 coronavirus and had to stay in intensive care unit (ICU) or had pulmonary issues, pneumonia or other chest infection. This rehabilitation will help you retrive your usually daily activity

Online physio consultations in London, physiotherapy video call, learn baby massage online,  Pilates (mat Pilates, Postnatal pilates, prenatal pilates) and Personal trainer 1:1 online video classes with our specialised MSK, Sports, Women’s Health, Paediatric physiotherapists, Pilates instructor and personal trainer

What is a online physio video treatment?

A physio video treatment is described as a live virtual physio consultation through video call with the same purposes and efficiency as an usual physio clinical consultation: assessment, advice and treatment planning. In the comfort of your home, you will be able to chat directly to your physiotherapist who will run a diagnosis of your symptoms through a verbal and visual assessment, educate you on your condition and set up a tailored treatment program with exercises to do, supervised by the physio during the video session and for you to be able to do on your own at your home, in-between appointments. 

What to expect during my online physiotherapy video appointment and consultation?

MSK physio online video consultations will include:

  • Full history taking
  • A verbal and visual assessment
  • Movement analysis
  • Movement based treatment approach to relieve immediate symptoms
  • Exercises advice and demonstrations
  • Advice and follow ups to check how you do the exercises, so you can continue between sessions feeling confident about the exercises and the continuation of your rehabilitation plan

Women’s Health, pre and postnatal physio online video consultations will include:

  • Full history taking
  • A verbal and visual (when necessary) assessment to discuss the symptoms you are experiencing and the strategies you are either already implementing
  • Treatment and exercises plan
  • Education on the diagnosis and symptoms, so you have a good understanding of what is going on
  • Exercises advice and demonstrations
  • Exercises program to do between sessions
  • If needed, breathing and release exercises to calm the whole body and reduce/help day-to-day symptoms 
  • If appropriate, advice and follow ups to check how you do the exercises so you can continue between sessions in the safest and best way possible

Paediatric physio online video consultation will include:

  • Full history taking
  • A verbal and visual  assessment
  • A personalised home exercises program with demonstrations
  • Advices and education on the diagnosis and pathology
  • Demonstration  to teach your exercises and stretches with your baby
  • Follow ups to check the evolution of the treatment and if the exercises are being done correctly

Private mat Pilates, postnatal pilates, prenatal pilates and personal training online sessions, for those who want to continue exercising at home, will include:

  • Physio assessment to detect any injury
  • 1:1 video session with your Pilates instructor or personal trainer
  • Video guidance and correction of your technique when necessary
  • Motivation tips
  • Helpful tips
  • Specific exercise based homework to continue to build on these changes and challenge your body to do between 2 online pilates or personal training sessions 

You should feel invigorated and positive at the end of our session with a clearer head to continue through the rest of your day. 

What online physio video treatments & exercises can be done during an online physio consultation?

 MSK Online physio video consultations for:

  • Online physio assessment 
  • Online ankle pain, ankle injury (sprain) consultation & treatment
  • Online knee pain, knee injury consultation & treatment
  • Online hip pain, pelvic pain consultation & treatment
  • Online back pain, lower back pain (acute or chronic) consultation & treatment
  • Online shoulder pain, shoulder injury consultation & treatment
  • Online neck pain, headaches consultation & treatment
  • Online respiratory: diaphragm and breathing exercises
  • Online postural issues consultation & treatment
  • Online sports injuries consultation & treatment
  • Online post-surgery (knee replacement, hip replacement) consultation & rehabilitation
  • Older people stimulation and exercises + psychological support

And more, call us if you want to check if we can your pathology online

Online Women’s Health Physio video consultations for:

  • Online women’s health assessment, Online Mummy MOT
  • Online pelvic floor consultation & rehabilitation
  • Online abdominal separation, Diastasis consultation & treatment
  • Online prolapse consultation & treatment
  • Online incontinence consultation & treatment
  • Online sexual dysfunction (dyspareunia, vaginismus, vulvodynia) consultation & treatment
  • Online pelvic pain consultation & treatment
  • Online pregnancy/prenatal pain consultation & treatment
  • Online menopause consultation & treatment
  • Online pelvic pain consultation & treatment
  • Online coccyx pain consultation & treatment

And more, call us if you want to check if we can your pathology online

Online Paediatric physio video consultation and learn baby massage online for:

  • Online Paediatric assessment  
  • Learn baby Massage online: Perfect to bond with your baby and relax together 
  • Baby developmental gymnastic and stimulation: Learn how to stimulate your baby to fasten his development, stimulate his sensory-motor skills or simply make some exercises together and bond with your baby
  • Online baby torticollis consultation & treatment
  • Online baby feet/positional talipes consultation & treatment 
  • Online breastfeeding difficulties for newborns treatment
  • Online developmental and neuromotricity delay review and exercises
  • Online baby massage and baby stimulation

And 1:1 Online Pilates and Personal training video classes

How much cost an online physio assessment and follow up?

Here are the fees for a video consult:

MSK, Women’s Health and Paediatrics, learn Baby Massage, Baby Gym & stimulation, online physio treatments:

  • online physio consultation – 30mins: £49
  • Initial online physio consultation – 45mins: £60

1:1 Pilates and Personal Training online classes:

  • Pre/Postnatal Pilates follow up online class – 30mins: £40
  • Pre/Postnatal Pilates follow up online class – 45mins: £50
  • Initial online Pre/Postnatal Pilates online class – 60mins: £65

1:1 Prenatal or Postnatal Pilates online video classes:

  • Pre/Postnatal Pilates follow up online class – 30mins: £40
  • Pre/Postnatal Pilates follow up online class – 45mins: £50
  • Initial online Pre/Postnatal Pilates online class – 60mins: £65

How can I pay for my online physio video and physio phone call consultation?

Payment for every virtual consultation will be taken by Debit Card and you will receive a normal physiotherapy invoice to get reimbursed by your insurance. 

For Axa and Bupa patients, as long as you still have sessions on your authorisation number, we will invoice Bupa and Axa for you as usual.

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